Privacy Policy

This policy covers the AET01 Conflict mobile app (“the app”) on iOS and Android, the server it talks to, and the product pages at aetherpractice.com/instruments/conflict. It is written to match what the app actually does. Where a feature is optional, this policy says so and says what happens if you leave it off.

1. Who we are

AET01 Conflict is made and operated by Aether Practice, a sole proprietorship registered in Norway, which is the business of its owner (the “we” in this policy). For anything about this policy or your data, write to [CONTACT EMAIL]. We answer from that address and from no other.

2. What the app is, and what it is not

AET01 Conflict is a practice tool for communication skills between partners. You rehearse a hard conversation with a practice partner played by an AI model, get one plain lesson on each reply, use a short offline routine in the middle of a real argument, and look back at a disagreement afterwards to see the pattern in it.

It is not therapy, treatment or diagnosis, and it is not a substitute for professional help. It does not assess, monitor or report on your health, and we do not treat what you write as a health record. It is not for emergencies. If you or someone else is in danger, call your local emergency number. In the United States you can call or text 988, the Suicide and Crisis Lifeline, at any time, and the National Domestic Violence Hotline is at 1-800-799-7233. If the app detects that you may not be safe with your partner, it shows you support options instead of its tools.

Feedback from the AI model can be wrong. Use your own judgement.

3. Who may use it

The app is for adults. It asks whether you are 18 or older before anything else and does not continue if you say no. We do not knowingly collect anything from anyone under 18. If you believe someone under 18 has used the app, write to us and we will delete whatever we can find.

4. No account, no sign-in

There is no account. We never ask for your name, email address, phone number, date of birth, location, contacts, photos, microphone or camera, and the app requests none of those permissions. We do not use an advertising identifier and we do not build a profile of you. We do not track you across other apps or websites, and the app contains no advertising or tracking software from anyone.

5. What we collect, where it goes, and how long it stays

The short version: what you type is processed to give you feedback and is not stored by us. A small set of structured learning records can be kept on your own phone if you turn history on. We keep ordinary operational records about the service and counts of how it is used. The details follow.

5.1 What you write in Practice, Custom scenario and Debrief

When you practise or debrief, the text you write, the scenario and the conversation so far are sent over an encrypted connection to our server so the AI model can grade your reply and answer as the practice partner. Our server keeps the conversation in memory only for the length of the session, and deletes it when you finish or one hour after it started, whichever comes first. It is not written to a database or a file. Our own logs record which tool you used, how much text was processed, what it cost us, and which safety route (if any) applied. They never contain what you wrote or what the model said. To stop any one installation or automated script from overloading the service, the app sends a random token it made up on first launch with each request; the server counts how many sessions each token starts per day, and how many are started from each network address, and forgets both counts at midnight UTC. The token is tied to nothing about you, is never logged, and is replaced when you use “Delete everything”.

Spiral, the in-the-moment routine, sends nothing anywhere. It works with no connection, uses no AI model and records nothing. The only thing counted is the tap on the home screen that opens it, under section 5.4, if usage counts are on.

5.2 The AI provider

The AI model is run by Anthropic, PBC, in the United States, under its commercial API terms, acting as our service provider. We send the scenario, the conversation so far and your reply; the provider returns the grade, the lesson and the partner’s next line. We send nothing that identifies you: no name, no account, no device identifier.

Under Anthropic’s commercial terms, inputs and outputs are not used to train its models. Anthropic may retain inputs and outputs for up to 30 days for abuse and misuse monitoring and then deletes them, and may retain content flagged by its automated safety systems for longer, up to two years. If we obtain a zero-data-retention arrangement for the app, we will update this policy to say so.

5.3 Learning records on your phone (optional, off by default)

If you turn on “Save practice history” in Settings, the app keeps a short structured record after each practice session and after each debrief whose pattern you choose to save: the date, the skill practised (for a scenario you described yourself, a short label the model wrote for it, never your words), the scenario type and whether it was canned or your own, the name of the pattern noticed (for example “Defensiveness”), the score band (for example “Solid”), whether a retry improved, whether you gave ground under pressure, and the practice partner’s mood before and after. It never includes what you wrote, what the partner said, or any stronger version suggested to you. Whether or not history is on, the app also keeps on your phone: your onboarding answers, your settings, your last Spiral heat check, the hour you chose for the optional daily reminder, the score bands of your last six replies (used only to offer an easier level), your daily-rep run and count, the dates you tapped “showed up in real life”, the free-tier counters, whether Plus is active, and the random install token described in 5.1. None of these contain text.

These records live only on your phone, in the app’s private storage. They are not sent to us and we cannot see them. They are deleted automatically after 12 months, the app reminds you a month before, and you can delete all of them at any time from Settings or the Progress screen. Deleting the app deletes them too.

5.4 Usage counts

To know whether the app is used and which tools people reach for, the app sends our server simple event counts. There are six: a practice session started, a practice session finished, Spiral opened, Debrief used, the Plus screen seen, and a purchase completed. Each event carries only its name. There is no user, device or install identifier, and the counts are added up per hour on arrival; the individual events are not kept. The hourly totals are written to our server log, which our hosting provider keeps for a short period, which we understand to be no more than 30 days, and which we may copy into our own records as totals. You can switch usage counts off in Settings.

5.5 Crash and error reports

If the app or the server crashes, a report may be sent to us containing the error type and message, the stack trace, the app version, the operating system version and the device model. Reports are built so that they cannot include anything you typed, anything the model returned, or request and response bodies. They carry no user or device identifier and we do not store your IP address with them. A crash report is one line in our server log, kept as long as our hosting provider keeps the log, which we understand to be no more than 30 days.

5.6 “Report this response”

Every piece of AI output has a report button. When you tap it, our server writes one log line naming the type of response, never the content, so we can see which parts of the app draw reports. It is kept as long as the server log, which we understand to be no more than 30 days.

5.7 Server and connection records

Any request to our server exposes your IP address and the request’s time, path and size. Our hosting provider, Fly.io, Inc., records these at its edge and keeps them for a short period, which we understand to be no more than 30 days, for security and operations. We do not combine them with anything else and we do not use them to identify you.

5.8 App updates

When the app launches, it checks for a newer version of its code with Expo’s update service (Expo, Inc., United States). That request carries the app’s runtime version, platform and update channel; Expo sees your IP address as part of serving it. No app data and nothing you wrote is included.

5.9 Purchases

If you buy a Plus subscription, the purchase is handled by Apple (App Store) or Google (Google Play). We never see your card or bank details. Our subscription management service, RevenueCat, Inc. (United States), receives an anonymous app user identifier it generates and the purchase events, such as a trial starting or a renewal, so the app can unlock what you paid for on any of your devices and we can account for sales. That identifier is not linked to your name, your Apple or Google account, or anything you do inside the app. These records are kept as long as the law on bookkeeping requires, and are not linked to anything you do inside the app.

5.10 Support and correspondence

If you write to us, we keep your message and our reply for up to 24 months so we can help you and answer follow-up questions. We use your email address only to reply.

5.11 Website

The product pages at aetherpractice.com are covered by the Aether Practice website privacy policy for things like page analytics and cookies. The app itself sets no cookies.

6. Why we are allowed to do this

For users in the European Economic Area, the United Kingdom, Norway and Switzerland, the legal bases are: performance of the service you asked for (5.1, 5.2, 5.8, 5.9); our legitimate interests in running a secure, working service and understanding how it is used (5.4, 5.5, 5.6, 5.7, 5.10); legal obligation (bookkeeping in 5.9); and your consent (5.3, which stays on your phone). Where we rely on consent, you can withdraw it in Settings at any time, and withdrawing it does not affect what was done before. Anthropic, Fly.io, Expo and RevenueCat are in the United States; transfers to them rest on the EU Standard Contractual Clauses or on the EU-US Data Privacy Framework where the provider is certified.

7. Sharing

We share data only with the service providers named in this policy, each acting on our instructions to run the app: Anthropic (AI model), Fly.io (hosting), Expo (app updates), Apple and Google (app distribution and purchases), and RevenueCat (subscription management). We do not sell personal information and we do not share it for cross-context behavioural advertising. We will disclose information if the law requires it, or to protect someone’s safety, and only what is required.

8. Your choices and rights

• Save practice history: off by default, in Settings. Delete all of it in one tap.
• Usage counts: on by default, can be switched off in Settings.
• Daily reminder: off by default; the notification uses fixed, neutral wording and never mentions a partner or a conflict.
• Delete the app: removes everything held on your phone.

Depending on where you live, you may have the right to know what personal information we hold about you, to receive a copy, to correct it, to delete it, to restrict or object to its use, to data portability, and not to be treated differently for exercising these rights. You may also complain to a supervisory authority; in Norway that is Datatilsynet. Write to [CONTACT EMAIL] to exercise any right. Because the app has no account and we hold no identifier for you, the honest answer to most requests is that nothing we hold can be matched to you, and the data that exists is on your phone under your control. Where we do hold something that can be matched (for example a support email), we will act on your request within the time the law allows, usually 30 days, and we may ask you to confirm you sent it from the address in question.

9. US state privacy notice

This section is for residents of US states with consumer privacy laws, including California, Colorado, Connecticut, Virginia and others. In the past 12 months we have collected the categories described in section 5: user content processed transiently (5.1), usage and diagnostic information (5.4, 5.5, 5.6), network identifiers held by our host (5.7), purchase records (5.9) and correspondence (5.10). The sources are you and your device. The purposes are those stated in each subsection. We disclose these categories only to the service providers in section 7. We do not sell personal information, we do not share it for cross-context behavioural advertising, we do not use it for targeted advertising, and we do not use sensitive personal information to infer characteristics about you. We have not sold or shared personal information in the past 12 months. There is no “Do Not Sell or Share” setting because there is nothing to opt out of. We do not knowingly collect information from anyone under 16.

Consumer health data. Some states, including Washington, Nevada and Connecticut, give special protection to information that could identify a person’s health status, including their mental health. The app is not a health service and does not assess or record your health. The only data that could fall under those laws is what you choose to write in a practice session, which is processed as described in 5.1 and 5.2 and is not kept by us. We do not share consumer health data with anyone other than the service providers named here, we do not sell it, and we do not use geofencing. To exercise rights under those laws, write to [CONTACT EMAIL]. If we deny a request, you may appeal by replying to our answer, and we will respond to the appeal in writing within 45 days.

10. Security

Connections between the app and our server, and between our server and the AI provider, are encrypted with TLS. Our server holds no database and writes nothing you type to disk. On your phone, saved records sit in the app’s private storage, protected by your device’s own lock and encryption. No system is perfectly secure. If we learn of a breach that affects you, we will tell you as the law requires, through the app or the product page since we have no other way to reach you.

11. Changes to this policy

If we change what the app collects, we will change this policy first and update the effective date. Where a change means collecting more than before, the app will ask for your consent in Settings rather than assume it. The current version is always at aetherpractice.com/instruments/conflict/privacy.

12. Contact

Aether Practice
[CONTACT EMAIL]
aetherpractice.com/instruments/conflict/support